Verifying Your pisowin Account
Account verification protects your balance. We ask for it once — and once it is done, your deposit and withdrawal paths stay clear. The process involves a government-issued Philippine ID and a selfie that matches the ID photo. This confirms the account belongs to you, which means no one else can request a payout from your balance. Submitting clear, well-lit images speeds
up the review. If our team needs anything else, they will contact you through the support channel you used to register.
- Step 1 — Go to Account Verification — Find the Verify Account prompt in your profile settings. It shows exactly which documents are still outstanding for your account.
- Step 2 — Upload a Philippine government ID — A valid PHL driver's licence, passport, SSS card, or PhilSys ID is accepted. Upload front and back images clearly showing your name and photo.
- Step 3 — Submit a selfie for identity match — Take a selfie holding your ID next to your face. Good lighting matters — blurry or dark photos are the most common reason for a re-submission request.
- Step 4 — Verification confirms your withdrawal access — Once approved, your account is marked verified. Withdrawal requests process without the additional identity check step from that point forward.